Return & Refund Policy

At Our Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

Returns
Items can be returned within 60 days of delivery.
To qualify for a return, the item must be unused, in its original packaging, and in the same condition as when received.

How to Request a Return
Contact our customer service team with your order number and reason for the return.
We will provide you with a return authorization and shipping instructions.
Pack the item securely and include all original documentation.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.
Original shipping fees are non-refundable unless the return is due to a defect or an error on our part.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at email with proof of the issue.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service to ensure safe delivery of the returned item.

Thank you for shopping with Our Store. We value your trust and strive to provide a hassle-free return process!